Designed intuitive support experiences by refining chat, ticketing, and team collaboration workflows.

Bublly is a customer support platform that helps businesses manage customer conversations, support tickets, team collaboration, and knowledge management through a unified workspace. My contribution focused on refining support workflows, improving usability, and creating intuitive experiences for customer service teams.

Explore the live product to see how the experience comes together:

Bublly

My journey into UI/UX design started with a simple question: “Why is this button here?” Since then, I’ve been unofficially reviewing every app, website, and even restaurant menu I come across.

Over the last 3+ years, I’ve worked on products across SaaS, customer support, HR, fintech, and automotive domains, turning complex workflows into experiences that (hopefully) don’t require a user manual. I enjoy solving problems, simplifying processes, and making digital products both functional and enjoyable.

I’m an extrovert both personally and professionally, so I love collaborating, brainstorming, and exchanging ideas with people. Whether it’s a design discussion or a random conversation, I’m always excited to learn something new.

When I’m not in Figma, you’ll probably find me at the gym, traveling, roaming around new places, clicking way too many photos, trying new recipes, experimenting with fashion, or getting creative with arts and crafts. I believe creativity is everywhere you just have to get out, explore, and notice it.

Spearheading user experience design at Wheeliyo, creating seamless journeys for vehicle trading, auctions, and dealer workflows. Collaborating with cross-functional teams to transform complex business processes into scalable and user-friendly digital experiences.

Designed and enhanced core product experiences across a SaaS platform, improving user workflows, navigation, and operational efficiency. Collaborated closely with stakeholders and developers to deliver scalable, high-quality design solutions.

Optimized workflows across a business management platform, improving client onboarding, communication, task tracking, and invoicing.

Flozy is an all-in-one business management platform that enables businesses to streamline client onboarding, project management, communication, invoicing, scheduling, and collaboration from a single workspace. My contribution focused on enhancing core workflows, improving usability, and creating intuitive experiences that helped teams manage operations more efficiently.

https://www.behance.net/gallery/250929395/Flozy-Simplifying-Agency-Management

Flozy

I've had the privilege of watching Gayu grow from someone fresh out of school into one of the most talented designers I've worked with. From the very beginning she took on projects far bigger than anyone would have expected at her stage, and she didn't just meet the brief, she elevated it.

What stood out most was her ability to take a pile of rough ideas and half-formed thoughts and turn them into something genuinely original. I'd hand her everything I had, and she'd come back with directions I never would have imagined myself. She has that rare combination of being technically excellent, with the polish you need for premium products aimed at a discerning, high-end audience, while also being creatively fearless enough to make something that simply didn't exist in that space before.

On both Flozy and Probus Pleion, her work didn't just look good, it created real, measurable value for the clients. She has a designer's eye and a builder's instinct, and the results speak for themselves.

I'm incredibly proud of what she's accomplished and who she's become. Any team would be lucky to have her.

Pierre

Working with Gayu has been an amazing experience. From day one, I was genuinely impressed by her talent, creativity, and dedication. We worked together on an important product called Flozy, and her contributions right from the start were absolutely fantastic.

I’ve also had the opportunity to collaborate with her on a few freelance projects, and she consistently delivers high-quality work with great attention to detail. She is highly talented, easy to work with, and a great fit for any design team.

Wishing her continued success in her career. Keep up the great work!

Dinesh

Gayathri is an extremely hardworking and dedicated UI/UX designer. She joined my team as a trainee and quickly became independent by learning fast and taking ownership of her work.

One of her biggest strengths is her attention to detail. She focuses deeply on even the smallest parts of the user flow, which brings great quality and polish to her designs. It has been wonderful seeing her growth and professionalism throughout the journey.

-Jyothi Shanker (Product Owner and Manager, Fabrainz)

Jyothi

Gayathri consistently delivers quality work and approaches tasks with dedication and responsibility. She asks relevant questions when needed, takes ownership of her work, and shows a positive attitude toward learning and collaboration.

She has a kind and supportive nature, making her easy to work with as part of a team. Her willingness to learn, adapt, and improve her skills is one of her key strengths. With continued focus on professional growth, staying updated with design trends and emerging tools, and maintaining a strong learning mindset, she has great potential to grow further in her career.

Overall, Gayathri is a committed and hardworking designer who brings value to any team and continues to develop both her skills and professionalism.

Bublly

gayathri